How It Works

Need Help?

Need to replace a lost card, find out how to get your bonus points or reset your password? Find answers below to our member's most popular questions.
OTHER WAYS TO GET HELP
Here are some other ways to get in touch!
Ask Scotiabank

Have a question about your Scotiabank debit, VISA or Prepaid card?

Call Scotiabank at 1 (800) 472-6842

Ask Cineplex

Questions for your movie visit, bonus points or adding points.

Contact Cineplex 

ASK SCENE

Have your SCENE card number handy when you submit a question.

Contact Us